Refund policy
Return & Refund Policy
At SK Cooper Designs, each piece is printed to order and carefully crafted just for you once your purchase is placed. We take great pride in producing museum-quality artwork and want you to love your purchase.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue as quickly as possible, please include:
Your order number
A brief description of the issue
Clear photos of the artwork
Clear photos of the packaging
Once your claim has been reviewed, we will gladly arrange a replacement or issue a refund at no additional cost if the issue resulted from a manufacturing or shipping error.
Returns & Exchanges
Because every print is made to order specifically for each customer, we are unable to accept returns or exchanges for:
Change of mind
Ordering the wrong size or frame
Personal preference
Color variations caused by differences in screen or monitor settings
We encourage you to carefully review product details, dimensions, and framing options before placing your order. If you have any questions before purchasing, we're always happy to help.
Order Cancellations
Orders may be canceled only before they have entered production. Once production has begun, we are unable to modify or cancel your order.
Refunds
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.